Withdrawal policy
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither for purposes which can predominantly be attributed neither to their commercial nor their independent professional activity.
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day you or a third party named by you, who is not the carrier, has taken possession of the goods. To exercise your right of cancellation, you must contact and inform us (Jeanne Delage, Europaring 90, 53757 Sankt Augustin, telephone number: +49 (0) 17630791554, e-mail address: info@jeanne-delage.art) through clear statement (e.g. a letter of cancellation (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You can use the attached sample cancellation form, which is not mandatory. To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.
Consequences of withdrawal
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (except for additional costs resulting from the fact that you have chosen a delivery other than the cheapest standard delivery offered by us), immediately and at the latest within 14 days from the day on which we receive notification of your cancellation of this contract.
For this repayment, we will use the same means of payment that you used for the original transaction unless expressly agreed otherwise with you. In no case will you be charged any fees for this repayment.
We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest. You must return or hand over the goods to us immediately and in any case within 14 days at the latest from the day on which you inform us of the cancellation of this contract.
The deadline is met if you dispatch the goods before the period of 14 days has expired. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that are not necessary for checking their condition, properties, and functionality.
The deadline is met if you dispatch the goods before the period of 14 days has expired. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that are not necessary for checking their condition, properties, and functionality.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts
- for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are customized to the personal needs of the consumer.
Model cancellation form
(If you wish to cancel the contract, please complete and return this form).
-To
Online-Impressum.de
Creator: Jeanne Delage
Europaring 90
53757 Sankt Augustin
E-mail: info@jeanne-delage.art
Online-Impressum.de
Creator: Jeanne Delage
Europaring 90
53757 Sankt Augustin
E-mail: info@jeanne-delage.art
-I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following
goods (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- Date(s)
goods (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- Date(s)
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(*) Delete as appropriate.
(*) Delete as appropriate.
Source: Kanzlei Plutte